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Manitoba Metis Federation Community Housing Managers of Manitoba

The Community Housing Managers of Manitoba (CHMM) is a department of the Manitoba Metis Federation, that works as the delivery agent for the Federal and Provincial Governments in providing adequate housing to low income families throughout rural Manitoba.
CHMM administers the Rural and Native Housing (RNH) portfolio of approximately 1600 housing units through a Property Management Agreement (PMA) with Manitoba Housing.
To involve and develop communities in the field of property management, CHMM has established 19 community based housing boards to undertake various activities. The objective is to develop skills and manage off reserve housing, allowing for greater local control, increasing responsibilities and most importantly to create employment opportunities for local trades.
Q: What is the purpose of the Community Housing Department?
A: The purpose of the CHMM of Manitoba is to operate as the delivery agent for the federal and Provincial Governments in providing adequate housing to low income families throughout rural MB.
Q: How do I get started?
A: In order to apply for a home you must contact Caroline Buck @ 623-5701 to book an appointment.
Q: Who do I mail my rent money to?
A: All rent money must be mailed to the following address;
Manitoba Family Services and Housing Manitoba Housing 202-280 Broadway Avenue Winnipeg, MB R3C 0R8
You may contact this deparment at Phone: 1-866-377-0372 (Fax: 1-204-946-4710)
Q: Who do I call to arrange for housing repairs?
A: In order to make a claim for housing repairs you must call 1-800-665-8474.
Q: Who do I call for emergency housing repairs?
A: In order to make a claim for an emergency housing repair please call Caroline Buck @ 623-5701. If you have an emergency on a weekend (Saturday or Sunday) then please call 1-800-665-8474.
Q: What are the responsibilities of the Rental / Homeowner Administration?
A: They provide the monitoring and trianing of the local housing boards and managers as well as their processing of their fee payments. They verify and proces scontracotr invoices and insurance claims and repairs which include fire, hail, wind, vandalism, etc..
They are responsible for calculating rent and mortgage payments which are based on 25% of the gross family income. They complete annual reviews to ensure these payements are accurate and there is no hardship to the client should there be a change in family income.
They assist new rental clients with any problems they might have with the unit or their rental payments by coordinating six and twelve month counseling visits.
Q: Who approves the final draft of my application?
A: The final approval of all applications and transfers are done through this department. Once reviewed, approval or rejection letters are sent to the applicants, and if approved, Tenancy Agreements are prepared for execution.
Q: What happens to vacant homes?
A: When a unit becomes vacant the tenant replacement deparment ensures that all utilities are transferred back into the name of CHMM and that the unit is secured and winterized.
Q: Who is responsible for repairing my home?
A: The Contract Administration department is responsible for hte planning and administration of repair projects for the RHN program. All projects are coordinated and monitored by this department including the preparation and processing of Tender packages, purchase orders, contracts, change orders, inspections, and invoices.
Q: What type of repairs are done to maintain my home?
A: There are 5 types of repairs that go through various channels to complete the repair. These 5 repairs are;
Recycled Repair: When an applicant has been identified for a vacant unit, an inspection is conducted to determine the required repairs and a specification and estimate are prepared. Once an applicant is approved, the Tenant Replacement deparment forwards the specifications and estimate to repair the unit to the Contract Administration deparment for tendering.
Cyclical Repair: Each year, as per the complete P.M.A., 1/3 of the units under management are designated for a cyclical inspection review. From the inspection, a report and specification identifying the required repair for each unit is then produced.
Maintenance & Emergency Repair: For the repair / replacement of items which have unexpectedly broken-down and to maintain the components of the unit so they are in proper working order.
Post Occupancy Corrections: To correct problems or deficiencies in homeowner units that existed at the time the unit was originally constructed or to repair / replace items which, due to the original problem, resulted in early deterioration.
Remedial Repair: Municipal service installations or upgrades.
For More Information please contact Caroline Buck. Phone #: 204-623-5701 Email:
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Fax #: 204-623-2825 Business hours are 8:30 a.m. to 4:30 p.m. (closed from 12:00 a.m. to 1:00 p.m. for lunch)
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